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Before selling:
Product display:Order,tidiness,cleanness,markedness Atmosphere of
the shop: comfort, harmony, elegance, security Manner:passion,honesty,courtesy,standard
Service promise:one-year maintenance,guarantee whole life Product
improvement Demand acquaintance
Under selling:
question answer,demonstration description,product delivery,product
installment
After-sales:
Quality appeal,goods transportation,product maintenance,accident
disposal,customer investigation,brand maintenance
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